Enterprise-Grade Compliance & Security

Built-in compliance that protects your business, your customers, and your reputation.

Automated PII protection, SMS compliance, and audit trails that actually work.

Internally Audited A+ PII Security

We Take Compliance Seriously

Most mortgage CRMs treat compliance as a checkbox feature. We built it into the foundation.

Every feature in LenderSpark is designed with compliance in mind. Automatic PII redaction. AI-powered SMS guardrails. Complete audit trails. Role-based access control. Data encryption at rest and in transit.

The result? You can focus on closing loans while the system handles compliance automatically.

What We Protect

Six layers of protection working together to keep your data secure and compliant

🛡️

Automatic PII Redaction

Every piece of text sent to AI services is automatically cleaned of personally identifiable information.

Email addresses → [EMAIL]
Phone numbers → [PHONE]
Social Security Numbers → [SSN]
Credit card numbers → [CARD]

Result: No customer PII ever leaves your system.

💰

Financial Data Fuzzing

AI never sees exact financial details—only ranges that preserve privacy.

Credit scores → ranges (750 becomes "730-770")
Loan amounts → ranges (±15%)
Income figures → tier categories
Interest rates → approximate ranges

Result: Internally audited A+ PII security.

📱

AI-Powered SMS Compliance

Every SMS message is classified by AI before sending to prevent A2P 10DLC violations.

Rate/APR mentions detected
Promotional language flagged
Marketing CTAs blocked
Loan solicitations prevented

Result: Zero carrier blacklisting risk.

📋

Forensically Complete Audit Trail

Every communication and consent event is permanently recorded in a forensically complete audit trail.

All SMS/email messages logged
Opt-in/opt-out events tracked
PII redaction history
2-year retention policy
Full forensic capability

Result: GDPR, CAN-SPAM, TCPA compliance.

🔒

Data Encryption

Enterprise-grade security with multiple layers of protection.

HTTPS/TLS encryption in transit
PostgreSQL AES-256 at rest
JWT authentication tokens
Bcrypt password hashing
Secure API endpoints

Result: Controls designed with SOC 2 principles; not yet SOC 2 certified.

🔧

Production Debug Controls

Admin-controlled debug logging means zero PII leaks in production.

Debug logs off by default
One-click admin toggle
Webhook logs conditional
No accidental data exposure

Result: Safe debugging without compromising security.

⚠️ The AI Compliance Problem

Most companies are just "bolting on" AI without protecting customer data.

❌ What Others Do

Send full credit scores to AI
Expose exact loan amounts
Log PII in production
No pre-send compliance checks
Manually review messages

Result: Data breaches waiting to happen

✅ What LenderSpark Does

Fuzzes financial data to ranges
Redacts PII before AI processing
Zero production logging of sensitive data
AI guardrails on every message
Automatic compliance enforcement

Result: Internally audited A+ PII security

We didn't add AI to an existing CRM. We built an AI-powered CRM with compliance from day one.

Real-Time Compliance Monitoring

These aren't promises. These are actual metrics from our production system.

98.4%

SMS Compliance Rate

Last 30 days - AI guardrails active

A+

PII Security (Internal Audit)

Designed to exceed typical mortgage CRM standards

2 Years

Audit Trail Retention

Complete communication history

How We Compare to Other CRMs

Compliance Feature	LenderSpark	Most Competitors
Automatic PII Redaction	✅ Built-in	❌ Manual
Financial Data Fuzzing	✅ A+ Grade	❌ None
AI SMS Guardrails	✅ Real-time	❌ None
A2P 10DLC Compliance	✅ Integrated	⚠️ Manual setup
Forensically Complete Audit Trails	✅ Complete	⚠️ Partial